• Customer Stories

      • XTREME-D

        Find out how XTREME-D was able to meet its objectives and has positioned itself for further growth by partnering with Digital Realty and leveraging PlatformDIGITAL®.

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      • Telefónica UK

        See how they leveraged PlatformDIGITAL™ Data Hub to localise data aggregation, staging, analytics, streaming and data management to optimise data exchange and maintain data compliance.

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      • Criteo

        By partnering with a company like Digital Realty, Criteo has somebody who can work with them to ensure they move a long way towards their sustainability goals

        Keep Reading
      • Join Digital

        With increasing demand for a turnkey experience, Join™ helps their customers brings the built and digital worlds together with the essential Network-as-a-Service and IT-as-a-Service offerings for Smart Buildings and Smart Workplaces.

        Keep Reading
      • AIB

        AIB, Inc., a leading data exchange and management firm serving over 1600 automotive customers, sought to diversify their cloud portfolio to realise reduced latency, increased availability, and harden security posture.

        Keep Reading
    • Global Data Insights Survey

      Read the survey

    • Investor Relations

      Digital Realty owns, acquires, develops and operates data centres. The company is focused on providing data centre, colocation and interconnection solutions for domestic and international customers.

    • Investor Relations
    • Leadership
Hero Engagement

Stakeholder Engagement

Engaging Stakeholders that are Key to Business Success

We seek to engage with stakeholders that impact, and those that may be affected by our business activities. Digital Realty's key stakeholders include employees, customers, investors, joint venture partners, government and regulators, suppliers as well as communities and non-governmental organizations. Below we list ways in which we engage with our stakeholders and topics that are discussed.

Additional information about our efforts can be found in our ESG report.

Stakeholder Engagement Topics of Discussion
  • Dedicated asset management, sales, and strategic account teams
  • Customer satisfaction surveys
  • Customer Success Managers
  • Quarterly Business Reviews
  • Customer appreciation events
  • Collaboration on efficiency and clean energy projects
  • Green lease standards
  • Energy efficiency transparency (efficiency improvements in customer spaces and ENERGY STAR certification announcements)
  • Customer communication and relationship management
  • Operational and administrative support matters
  • Availability and resiliency
  • Achievement of competitive utility rates
  • Data privacy and cybersecurity
  • Building safety
  • Assistance in achieving customer sustainability goals
  • Sustainable building and energy efficiency certifications
  • Direct engagement with manager and coworkers
  • Training and support programs
  • Employee satisfaction surveys
  • Monthly Sustainability Committee Meeting with global teams
  • Diversity, Equity and Inclusion Council with global employees
  • Employee Resource Groups (ERGs)
  • Active employee communications from CEO and Executive Teams regarding corporate sustainability and global events
  • In-person and streaming video Q&A with executive management
  • Matching gifts programme and Donate 8 volunteering programme
  • Employee wellness programs
  • Annual performance reviews for all employees
  • Quarterly All Hands Meeting
  • Professional training and career opportunities
  • Diversity, equity and inclusion
  • Philanthropic initiatives
  • Corporate culture
  • Current events
  • Corporate data security
  • Company economic performance and future outlook
  • Company ESG performance and sustainability goals
  • Ethical business conduct
  • Investors page with stock information and news and events
  • TCFD and SASB-aligned disclosures in annual financial report (Form 10-K), Proxy and ESG Report
  • Quarterly earnings calls
  • Investor presentations
  • Green Bond disclosures
  • Dedicated Investor Relations team
  • Direct dialogue
  • Company economic performance and outlook
  • ESG goals and performance
  • Climate change strategy and resilience
Joint Venture
(JV) Partners
  • Engagement on matters relevant to JV properties and management of the joint venture
  • Updates on Digital Realty’s Investor page
  • Respective portfolio occupancy
  • Economic performance, future outlook and business strategy
  • Utility data aggregation
Government Regulators
  • Regular dialogue, filings, permitting, and hearings related to project permitting
  • Engagement on matters of energy supply and renewable energy
  • Engagement with federal, state, and local governments in the U.S. and around the world on public policy issues
  • Participation in energy efficiency and energy benchmarking programs
  • Compliance with permitting, benchmarking and other rules and regulations
  • Sustainability and benchmarking matters
  • Public Policy
  • Contract development and on-going interaction
  • Direct dialogue via meetings and calls
  • Supplier compliance with environmental policies
  • Regular performance reviews with key vendors
  • Sustainability requirements in master services agreements and construction contracts
  • Supplier Code of Conduct
  • Supplier sustainability surveys
  • Economic performance and future outlook
  • Communication and transparency of performance
  • Product cost, availability, backlog, commodity price trends
  • Supplier capabilities: strategic sourcing, risk management, supplier excellence, energy & sustainability, procure-to-pay
  • Sustainability and resilience
Non-Governmental Organizations (NGOs)
  • Membership and participation at various levels, including working groups, committees and boards
  • Conference and event attendance
  • Economic development
  • Energy and environment
  • Community impacts
  • Industry growth and trends
Local Communities
  • Local community engagement for development projects
  • Contract with local suppliers where possible
  • Hosting first responders, local government officials and events
  • Corporate philanthropy
  • Employee volunteering
  • Construction and data centre operation
  • Economic development
  • Energy and environment
  • Community impacts
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