Asia (EN)
Stakeholder engagement
Stakeholder
Engagement
Topics of discussion
Customers
- Dedicated asset management, sales, and strategic account teams
- Customer satisfaction surveys
- Customer Success Managers and Customer Engagement Teams
- Quarterly Business Reviews
- Ad-hoc sustainability overview meetings with customers
- Customer appreciation events
- Collaboration on efficiency and clean energy projects
- Green lease standards
- Energy efficiency transparency (efficiency improvements in customer spaces and ENERGY STAR certification announcements)
- Customer sustainability data requests
- Customer communication and relationship management
- Operational and administrative support matters
- Availability and resiliency
- Achievement of competitive utility rates
- Data privacy and cybersecurity
- Building safety
- Assistance in achieving customer sustainability goals
- Sustainable building and energy efficiency certifications
- Renewable energy procurement
Employees
- Direct engagement with manager and coworkers
- Training and support programs
- Employee satisfaction surveys
- Quarterly Sustainability Committee Meeting with global teams
- Employee Resource Groups (ERGs)
- Executive Sustainability Committee Meetings
- In-person and streaming video Q&A with executive management
- Matching gifts program and volunteering program
- Employee wellness programs
- Annual performance reviews for all employees
- Quarterly All Hands Meeting
- Professional training and career opportunities
- Workplace belonging
- Philanthropic initiatives
- Corporate culture
- Current events
- Corporate data security
- Company economic performance and outlook
- Company sustainability performance and goals progress
- Ethical business conduct
Investors
- Investors page with stock information and news and events
- TCFD and SASB-aligned disclosures in annual financial report (Form 10-K), Proxy and Impact Report
- Quarterly earnings calls
- Investor presentations
- Green Bond disclosures
- Dedicated Investor Relations team
- Direct dialogue
- Company economic performance and outlook
- Sustainability goals and performance
- Climate change strategy and resilience
Joint Venture (JV) partners
- Engagement on matters relevant to JV properties and management of the joint venture
- Updates on our Investor page
- Respective portfolio occupancy
- Economic performance, outlook, and business strategy
- Utility data aggregation
Government regulators
- Regular dialogue, filings, permitting, and hearings related to project permitting
- Engagement on matters of energy supply and renewable energy
- Engagement with federal, state, and local governments in the U.S. and around the world on public policy issues
- Participation in energy efficiency and energy benchmarking programs
- Compliance with permitting, benchmarking and other rules and regulations
- Sustainability and benchmarking matters
- Public Policy
Suppliers
- Contract development and ongoing interaction
- Direct dialogue via meetings and calls
- Supplier compliance with environmental policies
- Regular performance reviews with key vendors
- Sustainability requirements in master services agreements and construction contracts
- Supplier Code of Conduct
- Supplier Annual Business Reviews
- Sustainability performance evaluation and monitoring plan
- Economic performance and outlook
- Communication and transparency of performance
- Product cost, availability, backlog, commodity price trends
- Supplier capabilities: strategic sourcing, risk management, supplier excellence, energy & sustainability, procure-to-pay
- Sustainability and performance
- Sustainability risks
Non-Governmental Organizations (NGOs)
- Membership and participation at various levels, including working groups, committees, and boards
- Conference and event attendance
- Economic development
- Energy and environment
- Community impacts
- Industry growth and trends
Local communities
- Local community engagement for development projects
- Contract with local suppliers where possible
- Hosting first responders, local government officials and events
- Corporate philanthropy
- Employee volunteering
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Construction and data center operation
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Economic development
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Energy and environment
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Community impacts