Cookie Notice

Websites to which this Notice applies

This Notice applies to the following websites that are operated or controlled by Digital Realty:

What are cookies?

Cookies are small text files that may be stored on your computer or other device when you visit a website. They are generally used to make websites work, to keep track of your movements within the website, to remember your login details, and so on.

There are different types of cookies, and they can be distinguished on the basis of their origin, function and lifespan. Important characteristics of cookies include the following:

  • First party cookies are cookies that are placed by the website you are visiting, whilst third-party cookies are placed by a website other than the one you are visiting. Please note that we do not control the collection or further use of data by third-parties.
  • Necessary cookies are necessary to allow the technical operation of a website (e.g., they enable you to move around on a website and to use its features).
  • Performance cookies collect data on the performance of a website such as the number of visitors, the time spent on the website and error messages.
  • Functionality cookies increase the usability of a website by remembering your choices (e.g. language, region, login, and so on).
  • Targeting/advertising cookies enable a website to send you personalized advertising.
  • Session cookies are temporary cookies that are erased once you close your browser whilst persistent or permanent cookies stay on your device until you manually delete them or until your browser deletes them based on the duration period specified in the persistent cookie file.

More information on all aspects of cookies can be found on www.allaboutcookies.org. Please note that Digital Realty has no affiliation with, and is not responsible for, this third-party website.

Why do we use cookies?

We may use cookies to:

  • Distinguish between visitors;
  • Improve the use and the functionality of our website;
  • Tailor our website and products to your needs and preferences;
  • Process your purchase orders; and
  • Analyse how our website is used and compile anonymous and aggregate statistics.

We do not use the collected information to create visitor profiles.

What types of cookies do we use?

Some of the cookies we commonly use are listed below. This list is not exhaustive, but it is intended to illustrate the main reasons we typically set cookies. If you visit one of our websites, the site may set some or all of the following cookies:

Name

First Party or Third Party?

Duration

Purpose

Types of data collected

glide_sso_id

Third party (ServiceNow)6 monthsFunctionality (site analytics)Visitor ID data used to distinguish visitors.
glide_user_route Third party (ServiceNow)30 minutesFunctionality (site analytics)Monitor site use and track access.
_biz_flagsA Third party (Bizible)1 yearFunctionality (site analytics)Keeps track of the user's state. For example, whether or not the user has submitted a form, performed cross domain migration, etc
_biz_nAThird party (Bizible)1 yearFunctionality (site analytics)Sequence number that is incremented and appended for each request to bizible server for diagnostics purposes
_biz_pendingAThird party (Bizible)1 yearFunctionality (site analytics)Temporary cookie that holds all pending requests to be sent to bizible server.
_biz_sidThird party (Bizible)30 minutesFunctionality (site analytics)Unique id that identifies each user’s session.
_biz_uidThird party (Bizible)1 yearFunctionality (site analytics)Unique id that identifies each user.
_utmaThird party (Google Analytics)2 yearsFunctionality (site analytics)Visitor ID data used to distinguish visitors.
_utmb Third party (Google Analytics) 30 minutes Functionality (site analytics) Visitor ID data used to distinguish visitors.
_utmc Third party (Google Analytics) Session cookie Functionality (site analytics) Visitor ID data used to distinguish visitors.
_utmtThird party (Google Analytics)10 minutesFunctionality (site analytics)Visitor ID data used to distinguish visitors.
_utmz Third party (Google Analytics) 6 months Functionality (site analytics) Visitor ID data used to distinguish visitors.
_ga Third party (Google Analytics) 2 years Functionality (site analytics) Visitor ID data used to distinguish visitors.
_gat Third party (Google Analytics) 10 minutes Functionality (site analytics) Visitor ID data used to distinguish visitors.
visitor_idXXXXXThird party (Pardot)1 yearFunctionality (site analytics)A unique visitor ID and unique account identifier is set for visitors by the Pardot tracking code.
pi_opt_in Third party (Pardot) 1 year Personalisation Track opt-in preferences with a true or false value when the visitor opts in or out of tracking.
GThird party (BMC Remedy Mid Tier) 1 dayPersonalisationIP address, IP-Restriction GUID — A persistent cookie used to track the user so that the same user cannot log on from multiple computers.
GKW Third party (BMC Remedy Mid Tier) Session cookie Functionality (Security) Global Keywords — Used to track the global keywords used by the mid tier.
JSESSIONID Third party (BMC Remedy Mid Tier) Session cookie Personalisation JSESSIONID - An HTTP-only session cookie created by the application server containing the encrypted data of the user session.
P Third party (BMC Remedy Mid Tier) Session cookie Functionality (Security) Pop-up Blocker — Indicates whether a pop-up blocker is to be shown or not.
T Third party (BMC Remedy Mid Tier) Session cookie Functionality Session Tracker — Used to track the total number of open windows.
wXXXXXXXXX Third party (BMC Remedy Mid Tier) Session cookie Functionality (Security) Window — Used to display the name of the window.
FC Third party (BMC Remedy Mid Tier) Session cookie Functionality Flash Cookie — Used to hold the cookie data in a Flash or shared object.
GF Third party (BMC Remedy Mid Tier) Session cookie Functionality Global Fields — Used to track the values of global fields when the fields are used across forms.
LT Third party (BMC Remedy Mid Tier) Session cookie Functionality (Licence management) Licence Timeout - Used to track when the licence times out.
ST Third party (BMC Remedy Mid Tier) Session cookie Functionality (Security) Session Timeout — Used to track when the active session times out.
MJUIDThird party (BMC Remedy Mid Tier)Session cookieFunctionalityMidtier Javascript Unique Identifier-Contains a unique value used to track the user's Global field and keyword values during the lifespan of the user's session with the application server.

Please note that the processing of your personal data in connection with cookies, and for other purposes, is governed by our Notice of Privacy Practices posted at https://www.digitalrealty.com/privacy/

In addition, we may also use web beacons (or clear GIFs) and other similar technologies in addition to, or in combination with, cookies. A web beacon is typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a website or in an email and it helps us to understand the behaviour of visitors of our website. More information on web beacons can be found at http://www.allaboutcookies.org/faqs/beacons.html. Please note that Digital Realty has no affiliation with, and is not responsible for, this third-party website.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site.

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

For more information please visit http://www.google.com/analytics/

How can you control cookies and web beacons?

Most internet browsers are set to automatically accept cookies. Depending on your browser, you can set your browser to warn you before accepting cookies, or you can set it to refuse them. Please refer to the 'help' button (or similar) on your browser to learn more about how you can do this.

Disabling cookies may impact your experience on our websites.

If you use different devices to access our websites, you will need to ensure that each browser of each device is set to your cookie preference.

More information on how to manage cookies is available from: http://www.allaboutcookies.org/manage-cookies/. Please note that Digital Realty has no affiliation with, and is not responsible for, this third-party website.

In addition, you may opt-out from cookies by visiting the following sites and selecting which company cookies you would like to opt-out from: http://www.aboutads.info/choices/#completed and http://www.youronlinechoices.com/. Please note that Digital Realty has no affiliation with, and is not responsible for, these third-party websites.

Last updated: April 27, 2018

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