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One of the leading services that Telefónica UK provides to its customers is its' My O2 application. Through this critical application, the company can deliver a more intuitive user experience for customer care support and enable its customers to manage their account.
See how they leveraged PlatformDIGITAL™ Data Hub to localise data aggregation, staging, analytics, streaming and data management to optimise data exchange and maintain data compliance.
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With PlatformDIGITAL™ we have resolved issues of scalability that were limiting the potential of the My O2 account management application - and improved the experience of our customers.
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