How do Telecom Companies Meet Enterprise Demands?

April 29, 2015
Don Schuett

The era of advanced communication and always-running operations has arrived, driven by the availability of modern technologies and pressures of novel demand. With the International Telecoms Week event right around the corner, in which the world's major telecommunications companies gather to discuss the trends, opportunities, and innovations of the industry, it might be helpful to get a closer understanding of what makes these firms tick today.

In a sense, telecommunications companies are responsible for powering virtually every private and public sector entity in the world today, providing the systems, solutions and support necessary to leverage more advanced technologies. Unified communications, cloud services, streaming video, mobility and so much more would simply not be viable options if telecom firms did not step up to the plate and build the foundation on which businesses can grow.

Many of the more important trends to watch in telecom will certainly be related to scale, reliability, affordability, innovation and power. In honour of this major event, let's take a look at some of the more common types of pain points telecom firms must ease to build strong relationships with corporate clients, as well as how the industry is accomplishing relevant goals on the whole.

Connectivity
Requirements for Enterprise mobility, Unified Communications, and Internet connected devices are driving advanced connectivity demands amongst corporate users. Mobile networks must play a major role in supporting these environments as landlines and desk phones have been replaced with platforms that are meant to be accessed anywhere.

Investments in fibre networks spanning from cell towers, data centres, Enterprise buildings, and residential areas are helping these telecom service providers get the job done. Connectivity has become far more accessible, robust, and flexible because of this infrastructure growth. This allows corporate users to stay productive whether they are working from home, a coffee shop, or airplane. .

Bandwidth
Demand for more bandwidth will continue to grow at a tremendous rate as more and more users get accustomed to the "always connected" working style with easy access to video, big data applications, and social media. Carriers are lighting more fibre and hardware vendors continue to push the limits of how much capacity can be transmitted over a fibre pair in order to future proof their businesses and ensure a positive user experience.

Data Centres and cloud services are also playing a major role in this discussion and will continue to enable the increase of bandwidth capabilities provided to corporate customers by telecom service providers. With the rise of hybrid and multi-cloud needs, telcos are partnering with data centres to provide the connectivity to share and combine compute and storage across various hardware environments and locations. In addition, with innovations in software-defined networks (SDN), these telecom companies are able to ensure the highest bandwidth to Enterprises with flexible consumption models and minimal up-front investment.

Reliability
Downtime is one of the more worrisome issues for businesses today as lack of network can directly correlate to lost revenue. Customers have an expectation of services that are available 24x7 and the Enterprise workforce often keeps the company running over emails and conference calls. As a result, telecom companies are tasked with ensuring that systems, communications frameworks and other assets are protected against the threat of disaster and disruption.

Similarly to the bandwidth arena, colocation and cloud services have helped telecom companies create contingencies that keep their infrastructure up and running 24 hours a day, seven days a week and 365 days a year.

We look forward to discussing these challenges and many more at the forthcoming ITW event, which takes place between May 10 and the 13 at the Hyatt Regency and Swissotel in Chicago, Illinois. Please feel free to timetable a meeting with us by visiting our Telx ITW website (click here).

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