Digital Realty's wide variety of market locations, coupled with the ecosystem of carriers it provides access to, allows Transbeam the ability to provide their customers an all-in-one solution. The majority of Transbeam deployments are within Digital Realty's interconnection data centres where they can leverage Digital Realty's high volume of carriers. Transbeam utilizes is Digital Realty's award winning MarketplacePORTAL. This highly responsive and intuitive tool allows all customers to gain access to the Digital Realty ecosystem from any device; mobile or desktop. MarketplacePORTAL's features include managing access rights to physically enter data centres, submitting trouble tickets, viewing invoices, tracking all open, closed or cancelled cases, and seamlessly ordering new products and services. With the help of this tool, customers spend less time on data centre management and more time on scaling their business.
It was a no brainer for us to continue with them and to expand the relationship when we went into other markets.